On March 28, a master class “Interactive medical communication in pediatrics: deployment of potential” was held for students of the scientific circle of the department, speakers: students of PD.m-801 group Victoria Kopchuk, Vanina Svitlana and Iryna Makeyenko. ; the algorithm of professional communication between a doctor and a patient Calgary – Cambridge; working with patients in various mental states; conflicts in medical; communication skills in various professional situations; SPIKES protocol; burnout syndrome.